Medical Aesthetics Provider Improves Email Volume by 69%
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69%
Increase in Total Email Volume
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95%
Improvement in Bounce Rate
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62%
Increase in Click Rate
About ComplexCity Aesthetics
ComplexCity Aesthetics is a professional beauty distributor dedicated to providing highly affordable, top-quality medical spa equipment for use by all beauty and skincare providers. Operating as a key supplier in the Healthcare Medical Spa sector, they specialize in the sale of advanced spa machines, medical aesthetic devices, and premium skin care products. Founded in 2021, the company has rapidly built 5 years of profound industry expertise. They are widely known for their highly competitive prices, comprehensive training programs, easy ordering process, open communication, and unique product customization options.
Challenge
Like many rapidly growing businesses in the complex healthcare and medical equipment space, ComplexCity Aesthetics found it increasingly difficult to stand out online and capture market share. Their primary, driving objective was to significantly drive higher sales volume and secure large B2B equipment orders. They faced stiff, relentless competition from established players such as other large laser, cosmetic, and aesthetics e-commerce brands. SmartSites brought deep, specialized industry knowledge and a rigorous, performance-first methodology to the engagement to strengthen their market position.
How we helped ComplexCity Aesthetics.
SmartSites Drives Engagement With Targeted Email Campaigns
Stronger connections, higher sales: see how email and SMS marketing helped build lasting customer relationships.
- Targeted Segmentation Strategy: Used advanced segmentation to deliver personalized email/SMS campaigns that boosted engagement and loyalty.
- List Expansion Tactics: Deployed subscriber pop-ups, exit-intent forms, and SMS opt-ins to capture new leads and keep customers engaged.
- Personalized Customer Journeys: Rolled out automated flows and monthly campaigns to drive repeat sales and nurture long-term client loyalty.
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62%
Increase in Click Rate
-
69%
Increase in Total Email Volume
-
95%
Improvement in Bounce Rate
Marketing that brings in more patients.
We’ll find where your next patients are coming from, and build the plan to bring them in.
On a free call, we’ll:
- Show you which competitors win the patients you want, and why.
- Find the quickest wins in search, ads and your website.
- Give you a plan, a budget and the results to expect.
Let’s grow your med spa together.
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