WordPress maintenance

WordPress maintenance that keeps your site selling.

Managed updates, off-site backups every two weeks, hourly malware and uptime checks and weekly fixes from the in-house team that builds WordPress sites, so your website stays fast, safe and bringing in customers.

Client Hub Site Crawl report: indexable pages, errors, warnings and notices, with issues such as broken pages, heavy images, long titles and slow server responses
Site Crawl in your Client Hub: problems flagged before visitors find them.

A WordPress team that keeps your site working.

Everything your WordPress site needs, handled every month.

Updates, backups, security, fixes and small improvements from one in-house team.

Managed updates

We manage WordPress core and plugin updates for you, and critical security updates are applied right away, so known holes are closed before anyone can use them.

Dr Alex NYC website
A site we built: Dr Alex NYC

See your site looked after, every week.

After every weekly checkup, your Client Hub shows what we updated, what we inspected and whether anything needs you. No reports to chase, no guessing.

Client Hub · Website MaintenanceExample data

Website Maintenance

Your WordPress site, looked after every week by the SmartSites team

yourwebsite.comBasic MaintenanceWP

Your website is up to date, backed up and secure.

Last checked this week by our WordPress team. We’ve installed 52 updates across the last 8 checkups, each one a fix, a security patch or an improvement you didn’t have to think about.

  • 52Updates installedlast 8 checkups
  • 32Items checkedin the latest checkup
  • 0Open issuesall clear
  • Backupschecked this week

This week’s health check

Five areas our team inspects on every checkup.

  • BackupsNo issuesA recent full backup is in place, so the site can be restored quickly if anything goes wrong.Last inspected this week
  • Contact formsNo issuesYour forms are tested so every enquiry actually reaches you.Last inspected this week
  • Security sweepNo issuesWe scan for malware and known vulnerabilities and close them before they can be used.Last inspected this week
  • Visual site inspectionNo issuesWe open your pages the way a visitor would and check that layouts, images and links load properly.Last inspected this week
  • WordPress healthNo issuesWordPress core and your theme are checked and kept on current, stable versions.Last inspected this week

The right person, straight away.

Site down? It goes straight to our emergency developers. A fix or change goes to the web team, and anything else to your project manager.

  • Emergencies skip the queue.
  • Every request tracked in one place until it’s done.
  • Answered by the team that already knows your site.
Client Hub · Website SupportExample data

Website Support

  • Urgent site issueSite down, hacked or checkout broken.Emergency dev staffASAP
  • Website updateA fix or change to your site.Web team1-3 business days
  • Ask your project managerQuestions, ideas, anything else.Project manager1 business day
  • Sherry Arora
  • Vaskar Nepal
  • Sergey Nechaev
  • Kristin Goins
  • Shana Brophy
  • Anita Kostadinov
  • Alex Melen
  • Michael Melen
  • Stephanie Cook
  • Irina Enache
  • John Toth
  • Luna Silva
  • Tony Vodicka
  • Brandy Hastings
  • Devin Riley
  • Bailey McClure
  • Ryan Whaley
  • Tiffany Reyes
  • Laura Noble
  • Anastasiia Leffingwell
  • Christen Bevis
  • Jadeverett Mayhorn
  • Tori Biagi
  • Diane Ynojosa
  • Jared Bell
  • Kayla Kearse
  • Javier Perdomo
  • Axelle Andrew
  • Garrett Smith
  • James Holmes
  • Charlie Myhran
  • Emily Noble
  • Mimi McGee
  • Deann Burris
  • Eric Nairac

WordPress experts on call for your site.

A WordPress site is never finished: WordPress core, your theme and every plugin ship updates, and each one can fix a security hole or break a page. Our WordPress maintenance is run by the same in-house developers and QA testers who build WordPress sites, and critical updates go in right away. We take a full off-site backup to the Amazon cloud every two weeks and keep it for 30 days, scan for malware and check uptime every hour, secure the site with Wordfence, and address critical issues immediately. Every week we crawl the site and check error logs to fix broken links, images and URLs, clean the database so pages stay fast, and a real person reviews the site, because some things even the best automation misses. Because we host, maintain and market websites under one roof, there is one team to call, and your Client Hub shows the traffic, calls and forms your site keeps bringing in. In the last three years alone we have taken backups for 800+ client sites, cleaned malware from 200+ and run monthly maintenance and plugin updates for 250+.

Companies choose SmartSites for WordPress maintenance

WordPress maintenance questions

WordPress maintenance is a flat monthly fee, quoted for your site, and every site we host gets its first three months of hosting and maintenance free after launch. For a site we didn't build, we review it first and quote a plan once we know what it needs. Get a free maintenance proposal.

Every plan includes managed WordPress core and plugin updates (critical ones right away), Wordfence security, hourly malware scans and uptime checks, and a full off-site backup every two weeks, kept for 30 days. Each week we also crawl the site and check error logs to fix broken links, images and URLs, clean up the database, and have a real person review your site.

Because WordPress core, themes and plugins ship updates all the time, many of them security fixes. Skipping them leaves the site open to hacks; applying them blind can break pages. Maintenance keeps the site updated, backed up and working, so it keeps bringing in customers.

Yes. We start with an audit of the theme, plugins, hosting and security, fix anything urgent, then move the site onto the same updates, backups and weekly checks as the sites we build. If the site has deeper problems, we will tell you what it would take to fix them before any work starts.

We restore a clean backup or remove the malware, close the hole that let it in, change credentials and check that Google hasn't flagged the site. Hourly malware and uptime checks mean problems are usually caught quickly.

Yes. Our managed hosting pairs with maintenance, so one team answers for the server, the site and its security.