Cartloop is a conversational text marketing platform that helps Shopify brands drive revenue and build customer loyalty with 1:1 SMS shopping experiences. Their team (not yours) will engage and respond to customer inquiries via SMS as opposed to other tools that are more focused on automated blasts.
They have built-in customer feedback technology to better understand why customers are not purchasing.
You as the merchant can easily view and oversee their responses, if you see a response you don’t like, you can rate it, give feedback, and Cartloop will learn to respond to customers differently in the future.
SMS Marketing with Human Conversation, Customers Segment, Real-time analytics, Live SMS Concierge,