Intercom SmartSites partner.

Intercom is a SmartSites preferred partner for small businesses looking for a live chat platform.

What is Intercom?

Intercom is a customer engagement platform that helps businesses build relationships with their customers. The platform offers a variety of tools and features, including:

• Live chat: Intercom’s live chat tool allows businesses to chat with their customers in real time. This can help businesses provide excellent customer service and resolve issues quickly.
• In-app messaging: Intercom’s in-app messaging tool allows businesses to send messages to their customers directly within their app. This can be used to promote new features, provide updates, or answer questions.
• Email marketing: Intercom’s email marketing tool allows businesses to send email campaigns to their customers. This can be used to stay in touch with customers, promote products or services, or announce new features.
• Automated messages: Intercom’s automated messages tool allows businesses to send pre-written messages to their customers based on certain triggers. This can be used to welcome new customers, send product recommendations, or follow up on support tickets.
• Customer profiles: Intercom’s customer profiles tool allows businesses to track and store information about their customers. This information can be used to personalize the customer experience and deliver targeted messages.

SmartSites recommends Intercom as a preferred customer engagement platform for established businesses that are looking for the industry standard in live chat.