How to Create Customer Journeys that Drive Revenue

Join us Tuesday, June 24th 1-2 pm for an exclusive webinar, “How to Create Customer Journeys that Drive Revenue”.

Your website isn’t just a storefront—it’s the backbone of your customer experience. In this expert-led webinar, discover what it really takes to design digital journeys that convert casual browsers into loyal brand advocates. You’ll hear directly from industry leaders in web design, fulfillment, personalization, and customer experience as they unpack the strategies behind high-converting, psychology-driven journeys.

What You’ll Learn:

What a high-converting customer journey looks like in 2025: Today’s buyer journey is complex and fast-paced. We’ll break down what matters most—from first click to final delivery.
Visual and copy changes that instantly lift performance: See real examples of design and messaging tweaks that increased engagement and revenue—fast.
Why offline touchpoints still matter in a digital world: Learn how to integrate handwritten notes, smart packaging, and fulfillment into your digital experience.
The automation trap—and how to keep the human touch: We’ll explore how to balance personalization, efficiency, and authenticity across the journey.

Agenda

Intro

1 PM

Presentation

Speakers from SmartSites and IgnitePost will lead the conversation.

1:05 - 1:40 PM

Q&A

Audience can ask the speakers questions by submitting questions in the group chat.

1:45 - 1:55 PM

Conclusion

Wrap up the discussion.

1:55 - 2 PM

Speakers

Kristin Goins

Team Lead of Web Design at SmartSites

Arian Radmand

CEO & Founder of IgnitePost

Shaun Brandt

Co-Founder of Oddit

SmartSites

SmartSites operates as a full-service digital marketing agency that specializes in SEO, PPC, Email Marketing, Social Media Management, and Web design. Since our start in 2011, we’ve managed $500M in paid search, won 30+ design awards, received 1k+ 5-star reviews, and have worked with almost every industry imaginable.

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IgnitePost

Mail personalized handwritten notes and cards to customers. IgnitePOST handwritten cards help Shopify and e-commerce brands break through digital noise to surprise and delight their customers. Your customers will love receiving a branded, handwritten card in their mailbox. Leave lasting impressions and create deep connections with your customers using IgnitePOST.

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Oddit

Oddit is a conversion rate optimization agency that specializes in customer journey and UX/UI. They offer conversion redesigns and reports for existing sites, new site designs, high-converting landing pages, custom component designs, and digital rebrands/refreshes. Want a free CRO recommendation? Submit your URL here and Oddit will identify and redesign a section of your landing page!

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ShipBob

ShipBob is democratizing ecommerce and the ability to sell online, giving brands access to fast, accurate fulfillment to compete with the largest retailers. With a network of 50+ fulfillment centers, ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience.

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